fire hazard

first of all, I'd like to say I hope everyone is ok and in their own home, because I can't imagine not having a house anymore. But if you at least have your family around you, you will make it.
OK, a really nice family I know were evacuated, and their house and all their belongings burned down. the parents make chocolate for a living (cool, I know) and lost all the equipment they had. So the mother, one of the nicest ladies i know, and trust me I know a LOT of nice ladies, posted on their website that they wouldn't be able to take any orders, because obviously they were kind of at a loss right? and the mother ALSO said, if anyone would like to help us in any way, please let us know.
And that was all.
come one, they had nothing!
well, some JERKS who i personally think are hateful and horrible and sick, told this woman who had lost EVERYTHING that they "couldn't believe" how the family was "begging" and how they should be ashamed and a lot more crap like that.
so, the nice lady called my mom, and just talking about it made her cry. she said it had come at "a bad time".
Oh. My. God.
A bad time???? she didn't have a home anymore! and people were MAKING HER CRY, because she didn't have enough to think about already!
ok, im calming down, sorry.
and on the other end of the spectrum, a soccer mom heard about the two boys and their plight and decided to donate brand new gear for both of them...
and she didnt even know them.
how can these two kinds of people- horrible and wonderful- be the same species?
well, I hope there are more of the wonderful ones...
because we need them.
love, gabby